The Mental Health Services Conference 2022

About this event

10 million people are in need of new or additional mental health support as a direct result of Covid, according to the Centre for Mental Health. In response to this significant increase in demand for mental health services over the past year and a half, both the Department of Health and Social Care and the NHS have published action and recovery plans to increase funding and improve the delivery of services to meet this increased demand. To ensure all those struggling with their mental health are receiving the right care, it is more important than ever for mental health service providers to find ways to improve and collaborate.

  • 1 in 6 people report experiencing a common mental health problem (like anxiety and depression) in any given week in England
  • 41 million people were in contact with mental health services at the end of April 2021, with the majority of these (974,968) in contact with adult services
  • In early 2021, rates of depressive symptoms for adults aged 16 to 39 years were more than double when compared with before the pandemic
  • Two-fifths of patients waiting for mental health treatment contact emergency or crisis services, with one-in-nine (11%) ending up in A&E

Join us at The Mental Health Services Conference 2022 to hear the latest updates from leading mental health service providers across the public and voluntary sectors. Hear best practice case studies on areas including crisis support, addressing inequalities, and improving access to mental health services for all. You will have the opportunity to network with senior colleagues across the health and voluntary sectors, sharing strategies to improve mental health service delivery and reduce the wait times for care in the UK.

Why Attend:

    ✓ Hear the latest updates on mental health services in the UK from key experts
    ✓ Practical insights into developing a joined-up multiagency approach to mental health services
    ✓ Best practice case studies for improving community and acute mental health services and reducing waiting times
    ✓ Gain 8 hours CPD points towards your yearly quota 

For more information or to make a booking please call 0330 058 4285


Our 2021 Speaker Contributors Included:


27th January


Online Registration


Chair's Opening Remarks

Vicki Nash, Head of Policy and Campaigns, Mind (invited)


Keynote: DHSC Update: Improving Mental Health Services and Tackling Inequalities

  • Addressing the impact of the pandemic on mental health services and responding to new challenges
  • Reforming the Mental Health Act 2021: latest updates and advice for local service providers
  • The Patient and Carer Race Equality Framework: practical tools for stakeholders to improve mental health outcomes
  • Improving crisis support: support for frontline services to improve services and reduce waiting times

Senior Representative, Department of Health and Social Care (invited)


Keynote: Responding to the Demand: Improving Crisis Support and Reducing Wait Times Across the NHS

  • Increasing access to urgent help with the introduction of structured waiting times
  • Delivering unified support: updates on implementing the Mental Health Recovery Action Plan on a local level
  • Growing investment in mental health services to provide sustainable long-term support for service users
  • Providing 24/7 crisis care amid a surge in demand: key tips and best practice examples

Claire Murdoch, National Mental Health Director, NHS England (invited)


Key Supporter Session


Questions and Answers


Comfort Break


Case Study: Bridging the Gap Between Inpatient and Outpatient Mental Health Care

  • Developing new job roles to address the gap in services for those recently discharged from hospital
  • Working to reduce the demand for higher-tier mental health services through multi-agency partnerships
  • Regularly reviewing recovery focused data to ensure services meet the demands of the service user
  • Key tips for working in partnership to deliver outpatient recovery programmes

Debbie Richards, Managing Director of Mental Health & Learning Disabilities, Oxford Health NHS Foundation Trust (invited)


Case Study: Rapid Response: Providing Crisis Support and Reducing A&E Admissions

  • Addressing the increasing demand for crisis support and overcoming the barriers presented by COVID-19
  • Ensuring regular communication between staff and partner care agencies to review and update pathways of support
  • Implementing patient-centred safety planning as part of ongoing post-crisis support
  • Delivering tailored crisis support for adults with learning disabilities and complex needs: key considerations and challenges
  • Key tips for developing practitioner-led crisis support alternative to A&E

Elizabeth Calder, Director of Performance and Strategic Development, Greater Manchester Mental Health NHS  Foundation Trust (invited)


Case Study: Improving Engagement and Outcomes for Young Adults Transitioning to Adult Mental Health Services

  • Adopting a multi-agency approach to improve management plans for young people transitioning to adult mental health services
  • Regularly reviewing adult services to combat young adults disengaging from seeking support
  • Bringing together senior professionals to ensure direct and effective decision making for complex cases can take place
  • Employing a ‘no delay’ principle to ensure the right safeguarding procedures are in place
  • Developing a Young People’s Board to improve transitions into adult services and train frontline staff

Dr Connie Geyer, Clinical Lead for Young People’s Service Team, Camden and Islington NHS Foundation Trust (invited)


Question and Answer Session


Lunch Break


Keynote: Mental Health for All: Addressing Inequalities in Mental Health Services and Providing Collaborative Solutions

  • Outlining inequalities in experiences and outcomes of service users and identifying the key contributors to these inequalities
  • Developing trauma informed approaches: placing lived experience at the centre of mental health service design
  • Understanding the long-term mental health impacts of Covid-19 and advising stakeholders on long-term support
  • Key insights into improving mental health inequalities across communities by directly engaging with key stakeholders

Liz Sayce OBE, Chair, Commission on Equality in Mental Health, Centre for Mental Health (CONFIRMED)


Case Study: Supporting the Mental Health of Vulnerable and Homeless Adults Through Housing Initiatives

Amanda Bloxsome, Housing First Best Practice and Partnerships Lead, Liverpool City Region Combined Authority (CONFIRMED)


Case Study: Improving Access to Mental Health Support for Ethnic Minority Groups in the Community

  • Introducing a Psychological Therapies and Wellbeing Alliance to improve access to IAPT for ethnic minority communities
  • Equipping voluntary sector stakeholders with the right tools to become IAPT providers for target communities
  • Providing specialist employment advisors for individuals experiencing mental health issues related to their work
  • Best practice for improving access and disclosure rates for Turkish, Orthodox Jewish and African Caribbean Heritage Communities

Dan Burningham, Mental Health Programme Director, NHS North Eat London CCG (CONFIRMED)

Dr Jon Wheatley, Clinical Lead, Talk Changes IAPT (CONFIRMED)


Question and Answer Session


Breakout Networking: Overcoming Challenges to Drive Improvement in Mental Health Services

This session will provide you with the opportunity to discuss ideas from the morning and first afternoon sessions with colleagues from across the public sector. Discuss and compare the main challenges you face in delivering adult mental health support and encourage cross-sector collaboration to improve services in your area.


Comfort Break


Case Study: Transforming Community Mental Health Services Through Collaborative Multi-Agency Partnerships

  • Working in partnership with voluntary organisations to create a joined-up system for recovery
  • Enabling community and grassroots projects to develop and thrive through small grant funds
  • Identifying gaps in service provision and developing a collective response to provide targeted care
  • Working with service users and incorporating lived experience into service design: key tips
  • Best practice in engaging stakeholders to create robust and effective mental health services

Jane Yeandle, Service Director for Mental Health and Learning Disabilities, Somerset NHS Foundation Trust (CONFIRMED)

Beccy Wardle, Head of NHS Collaboration, Rethink Mental Illness (CONFIRMED)

Andrew Keefe, Deputy Director of Commissioning – Mental Health, Autism, & Learning Disabilities, Somerset Clinical Commissioning Group (CONFIRMED)


Case Study: Developing the Workforce: Delivering Structured Training to Frontline Staff

  • Implementing a structured training programme for staff to improve staff approaches toward patient support
  • Training the workforce in a Person-Centred Approach to help callers identify solutions and support plans
  • Ensuring all staff are provided with supervision and support to implement robust safeguarding procedures
  • Key tips for delivering training to both medical and non-medical service providers

Emma Holmes, CEO, Leeds Survivor Led Crisis Service (invited)


Question and Answer Session


Chair's Closing Remarks

*Programme subject to change*

27th January

Testimonials for Mental Health 2021

Excellent event, thoroughly enjoyed the day. Very thought-provoking content, relevant to Mental Health practice – Head of Quality and Professions, Solent NHS Trust

I really enjoyed the event and the speakers and presentations were all very good. The event was well managed and there were no technical hitches – Regional Head, St Mungo’s 

As a Mental Health First Aider, I felt that the topics covered were relevant to the time and the difficulties we are facing as a whole. Mental Health is so important at this time and I felt the webinar showcased some amazing organisation’s and schemes out there that are working so hard to battle this ongoing crisis. Many thanks to all involved – Project Assistant, Clarion Housing Group

For more information or to make a booking please call 0330 058 4285


Get Involved – Partnership Opportunities

For further information on speaking, sponsorship or visibility opportunities, and to discuss how you can maximise the value of your involvement, please contact 0330 0584 285 or email

Contact and Information


  • Public Sector Rate: £399.00+VAT
  • Private Sector Rate: £599.00+VAT
  • Voluntary Sector Rate: £329.00+VAT

For more information or to register your interest in this event, please contact us using the details below:

Emily Hall, Event Manager

Email: Emily Hall

Tel: +44 (0)330 058 4285

Event Format

What to expect:

  • Access a full live event with 8 hours of CPD points
  • Network and connect with colleagues in breakout networking sessions
  • Interact with speakers through live Q&A and networking
  • Review event materials and presentations post-event
  • Receive additional resources to boost your learning and support you in your role

For more information about this online event, please contact Emily Hall